Fireplace Learning Center

Fireplace Learning Center

Everything you need to know about buying and owning a fireplace

Why Phillips Lifestyles?

We pride ourselves on treating our customers with the highest level of professionalism from the moment they first engage with us. At Phillips Lifestyles, the quality of brands we carry and provide industry-leading technology, design, and performance. Our team has over 100 years of combined industry expertise. When you work with our team, you come first.

Frequently Asked Questions

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Our team is eager to to help service all fireplaces, stoves and inserts! Whether it’s gas, wood, pellet or electric, we are happy to assist. That’s right – all makes, all models.

  • We offer regular maintenance and service plans to maintain upkeep.

  • Our team of professionals offer services for all makes and models and will always recommend fireplace tune-ups for peak capabilities and to prevent costly future problems.

  • Here at Phillips, we offer a huge inventory of parts for fireplaces, stoves and inserts. For most makes and models, we have you covered! If not, we are always happy to order what we do not carry for your convenience.

  • For parts requests, feel free to email service@phillipslifestyles.com.

Our team can clean all makes and models! We highly recommend that you check out our tune-up program to clean and prep a fireplace to maintain it’s peak conditions for long-term enjoyment.

  • A short answer would be 2-3 years. For wood & pellet types, we recommend to service every year. For gas fireplaces we recommend a glass cleaning every year.
  • Also, don’t forget to check out our tune-up program to clean and prep a fireplace to bring it back to its best conditions. We highly recommend it!

We provide a great selection of accessories, screens, kettles, cleaning products and the list goes on! Just reach out if you are not seeing what you’d like. 

We highly recommend coming prepared with any information you may need for placement and installation. This includes the room size, what performance you’re looking for whether thats for aesthetics vs. heat. Also, please come to our showroom to check out our huge selection of display and fully lit fireplaces.

Videos

Gas Fireplace Troubleshooting

IntelliFire Touch® Technology

Getting Started onthe Mt. Vernon E2